Vool Fashion
Effective Date: September 7, 2026 | Last Updated: September 7, 2026
Welcome to Vool Fashion.
This Privacy Policy explains how Vool Fashion ("Vool Fashion", "we", "us", or "our") collects, uses, stores, and protects information when you use the Vool Fashion mobile application, website, and related services (collectively, the "Service").
Vool Fashion is a fabric business that allows customers to browse and purchase fabrics, including fabrics supplied in roll form. The Service is available on iOS, Android, and the web.
By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy.
Legal Name: Vool Fashion
Registered/Business Address:
G-1/2/3/4, Salasar Textile Market, near DMD LP Textile Market,
Shakti Nagar, Surat, Gujarat – 395010, India
Email: voolfashion@gmail.com
Customer Support / WhatsApp: +91 95379 34615
Website: www.voolfashion.in
The Vool Fashion Service is intended for individuals who are 18 years of age or older.
By creating an account or using the Service, you confirm that you are at least 18 years old.
We do not knowingly intend to collect personal information from individuals under the age of 18.
We collect this information because it is necessary to operate our fabric-selling business and provide services to our customers.
Based on the current functionality of the Vool Fashion Service, we do not intentionally collect:
If our data practices change in the future, we will update this Privacy Policy as appropriate.
We use the information we collect for legitimate business and service-related purposes, including:
Customers may create an account through the Vool Fashion Service.
Because Vool Fashion operates as a fabric supplier, customer accounts may be subject to approval by our administration team before access to certain features or products is provided.
Users may contact Vool Fashion if they need to correct or update their account information.
Phone/WhatsApp: +91 95379 34615
Email: voolfashion@gmail.com
Vool Fashion uses the WhatsApp Business Platform/API provided directly by Meta to send OTP and authentication messages.
Your phone number may therefore be processed by Vool Fashion and by the relevant WhatsApp/Meta infrastructure for the purpose of delivering authentication and other permitted communications.
We may also use WhatsApp to communicate with customers regarding customer support, orders, account-related matters, product information, business communications, and other service-related matters.
Your use of WhatsApp may also be subject to WhatsApp's own terms and privacy policies.
Vool Fashion may send promotional or product-related communications, including new fabric information, new product announcements, product availability, offers and promotions, and business updates.
Where applicable, users may opt out of promotional communications.
You may contact us at voolfashion@gmail.com or +91 95379 34615 to request that promotional communications be stopped.
Important service communications, such as OTPs, security messages, invoices, and order-related communications, may still be sent where necessary to provide the Service.
Vool Fashion collects and uses customer information to process fabric purchases and fulfill orders.
This may include information required to prepare invoices, prepare bills, maintain GST records, process orders, arrange shipment or delivery, maintain sales and accounting records, and communicate with customers regarding transactions.
Because these records may be required for tax, accounting, regulatory, or legal purposes, certain transaction information may need to be retained even after a customer deletes their account.
Vool Fashion does not currently use an integrated payment gateway within the application.
Customers may make payments directly through their bank.
The Vool Fashion application does not request or store customers' credit-card numbers, debit-card numbers, or banking login credentials for payment processing.
Customers should not provide banking passwords, OTPs, PINs, or other confidential banking credentials to Vool Fashion through the application or through customer support.
Vool Fashion does not sell or rent customers' personal information.
We may share information where reasonably necessary to operate our business and provide the Service.
This may include sharing information with:
We expect service providers acting on our behalf to handle information appropriately and only for legitimate purposes.
We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet service, application, website, or electronic transmission can be guaranteed to be completely secure.
Users are responsible for protecting their authentication information and should never share OTPs with another person.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for purposes including maintaining customer accounts, processing orders, providing customer support, maintaining invoices and business records, GST and tax compliance, accounting requirements, legal and regulatory compliance, fraud prevention, security, and resolving disputes.
When information is no longer required, we may delete or anonymize it, subject to applicable legal, regulatory, accounting, tax, security, and legitimate business requirements.
Vool Fashion provides users with an account-deletion feature.
Users may initiate deletion of their Vool Fashion account through the account-deletion option available within the Service.
When an account is deleted, we will delete or anonymize personal information associated with the account where reasonably possible and where we are not legally required or otherwise permitted to retain it.
Certain information may be retained where necessary for tax and GST requirements, accounting and financial records, legal or regulatory compliance, fraud prevention, security, dispute resolution, or establishing, exercising, or defending legal claims.
Account deletion does not necessarily mean that every historical transaction or legally required business record will immediately be erased.
Where information is retained for one of these legitimate purposes, it will be retained only for the period reasonably necessary for that purpose.
If you believe that information associated with your account is incorrect or incomplete, you may contact Vool Fashion and request that it be corrected or updated.
Because certain information may be connected to invoices, GST records, orders, and business documents, we may need to verify the request before making changes.
Email: voolfashion@gmail.com
Phone/WhatsApp: +91 95379 34615
Vool Fashion is available to customers internationally.
As a result, information may be processed or stored in India or in other countries where Vool Fashion or its service providers operate.
By using the Service, you acknowledge that your information may be processed across borders, subject to applicable privacy and data-protection requirements.
The Vool Fashion Service may use third-party services that are necessary for operating specific features.
Currently, Vool Fashion uses the WhatsApp Business Platform/API provided directly by Meta for purposes including OTP delivery and customer communications.
Third-party services may process information according to their own terms and privacy policies.
We will update this Privacy Policy if our use of third-party services materially changes the way personal information is collected, used, or shared.
The Vool Fashion web service may use essential technologies necessary to operate the website, maintain sessions, provide security, and support account functionality.
Vool Fashion does not intentionally use cookies for advertising-based tracking of customers based on the information currently provided to us.
If this changes in the future, this Privacy Policy will be updated as appropriate.
The Vool Fashion Service is intended for individuals aged 18 or older.
We do not knowingly seek to collect personal information from individuals under 18.
If we become aware that a person under 18 has provided personal information to us, we may take reasonable steps to delete that information.
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
To exercise any applicable rights, contact us at voolfashion@gmail.com or +91 95379 34615.
We may need to verify your identity before processing certain requests.
Vool Fashion may update this Privacy Policy from time to time to reflect changes in our business, the Vool Fashion application, our website, technology, data-processing practices, applicable laws or regulations, or third-party services.
When we make material changes, we may provide notice through the application, website, or another appropriate communication method.
The Last Updated date at the beginning of this Privacy Policy will be changed whenever this policy is updated.
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Vool Fashion
G-1/2/3/4, Salasar Textile Market, near DMD LP Textile Market,
Shakti Nagar, Surat, Gujarat – 395010, India
Email: voolfashion@gmail.com
Phone / WhatsApp: +91 95379 34615
Website: www.voolfashion.in
By registering for, accessing, or using the Vool Fashion Service, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the Service.